AI That Shows Up for Patients
How Mohara helped Acolyte build a multilingual video platform that puts trusted doctors in patients' pockets, without adding workload to hospitals.
Client Background
Acolyte is a healthtech innovator focused on solving one of healthcare's most overlooked problems: communication between doctors and patients. Based on the belief that clear, accessible guidance can change patient outcomes, Acolyte set out to create technology that feels human, personal, and scalable. Their vision was an AI-powered engagement platform that delivered trusted advice in the patient's own language, directly from their own doctor. Acolyte has since expanded into supporting insurance providers and staff training within the healthcare space.
The Challenge
Hospitals worldwide struggle with a silent but expensive challenge: patients leaving with instructions they don't remember or can't understand.
Acolyte envisioned "Digital Acolytes", synthetic video versions of real clinicians delivering clear, repeatable, personalised instructions. The opportunity was powerful, but the product needed to be intuitive for patients, seamless for hospitals, and robust enough to handle scale and compliance.
The Solution
Digital Twin Editor
a single caregiver video becomes thousands of personalised patient instructions through AI.
Multilingual Video Engine
built to support 120+ languages, making accessibility global and translation costs negligible.
Interactive Video Layer
embedded appointment scheduling, surveys, and medication guidance made videos action-oriented rather than passive.
Health-Literate Scripts
optimised at a 6th–7th grade level, ensuring clarity for all patient demographics.
Automation Layer
integrated directly into discharge workflows, sending videos via SMS or email without staff intervention.
Integration Layer
seamless FHIR and HL7 integration to read and write from the healthcare system's EHR.
Results
Major hospital pilots: Cedars-Sinai, United Healthcare, Montefiore Health, Winona Health and the NFL
Recognised as a leader in AI-powered patient communication at HLTH 2025
Why Mohara
Acolyte had the vision. Executing at speed and at scale required a partner with deep product and engineering capability. Mohara designed and built the Digital Twin Editor, integrated third-party AI technologies into compliant workflows, and engineered the automation layer that allowed hospitals to adopt without operational disruption. By combining startup velocity with enterprise-grade rigour, Mohara helped Acolyte transform a breakthrough idea into a product hospitals could rely on.
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